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Terminal - Display Not Showing Correct or Readable Information

  • Check all cable connections and verify that each cable line is properly connected.
  • Check the electrical outlet. The power pack connectors may be loose or the outlet may not be supplying power. The power cord must be locked in position for the POS device to work properly.

  • If the problem persists, submit a support ticket.

    Complete all required fields and under the My question/issue is section, select My goEBT equipment is broken/malfunctioning. A Support Representative will reach out.