Terminal - Blank Display/Broken Screen

Your display is blank or partially blank and shows no information on the screen.

A power surge or physical damage may be the cause of this error message.

Solution:

1. Restart the terminal by unplugging the power supply from the terminal or where it plugs into the wall.

2. Wait a few seconds, then plug the power back in.

3. Verify the connection to power source.
   1. If green light on power pack is on: Your power pack is working.
4. Verify Power Source

   1. Verify that power source is properly functioning by plugging your device into a different power source and/or plugging another electronic device into the original power source.

If you’re still having trouble, please submit a support request.