Troubleshoot
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      Printer - Cleaning the Printer

      Every few months, check and thoroughly clean the printer. Be sure the POS device is connected to a power source.

      1. Open Cover

        1. Open the paper roll cover.

        2. Lift out the paper roll from the paper roll cradle, if necessary.

      2. Remove Debris

        1. Tip the terminal and tap it to remove any dirt, dust, or bits of paper present in the printer compartment.
      3. Install Paper Roll
        1. Re-install the paper roll or install a new roll.